When you are managing credit control, the most important thing is knowing what to do next — and doing it correctly. Legal Helpline Support provides practical guidance on escalation, disputes, and the correct process before legal action, helping you stay compliant and in control. This service supports everyday credit control decisions and works alongside the Credit Control Room tools and templates.
Our helpline covers most of the issues you are likely to be confronted with in the day-to-day running of your business, including:
We also advise on practical pre-trading protection, including:
Advice is available whether you are pursuing a matter as a Claimant, or responding to a matter as a Defendant. Where a claim is defended or a debt is disputed, we can advise on the correct next step and, where appropriate, discuss the options available for us to assist further. If you require us to act on your behalf or manage the matter, this will be subject to our agreed fees and charges.
Employment law and HR-related matters are subject to frequent legislative and case law changes. For this reason, this helpline does not provide employment law advice. Where employment-related guidance is required, we will refer you to specialist employment solicitors who, in the first instance, will provide a free initial consultation.
For more information, speak to our team today on 020 8665 6666 or email ccr@npdandco.com
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