Credit Risk Management Experts for UK Businesses

The Credit Control Room gives you access to the following expert credit control services:

• Debt Recovery with Live Updates
  Instruct NPD to recover overdue payments and monitor the status of each case in real time. Our professional debt recovery service ensures swift action against non-paying customers, helping you recover what you're owed efficiently.
• NPD Legal Stationery & Emails
  Send legally compliant payment demands using official third-party correspondence. From gentle payment reminders to robust Letters Before Action (LBAs), our legal stationery is designed to prompt faster responses and demonstrate escalation.
• Late Payment Invoices
  Create legally enforceable late payment invoices in seconds. Our system automatically calculates interest and statutory compensation under the Late Payment of Commercial Debts (Interest) Act — ensuring you never miss what you’re legally entitled to claim.
• Company Credit Reports
  Instantly access key credit information on potential and existing customers. Reports include filed accounts, recognised credit limits, CCJs, payment history, and any other adverse data — helping you assess credit risk and make informed decisions.
• NPD Credit Information Database
  Search our exclusive NPD CID database, built from years of data collected from clients, our debt recovery department, and public records. Identify high-risk customers and monitor patterns of late or non-payment across multiple industries.
• Legal Helpline
  Access expert legal advice on credit control, debt recovery procedures, enforcement options, and compliance with relevant legislation — all from professionals who understand the realities of commercial debt collection.

We work with sole traders, SMEs, and large enterprises across the UK. Whether you're managing one account or hundreds, The Credit Control Room is built to scale with your business, improve your internal efficiency, and give you full control over your credit management process.